Privacy Policy
Information We Collect
dogIDs (dogidsu.shop) collects only the information needed to fulfill your order and improve your experience:
- Order information: name, shipping and billing address, email address, phone number.
- Personalization details: the text you ask us to engrave, embroider or print.
- Payment information: processed securely by our payment providers; we never store full card numbers.
- Technical information: cookies, IP address, browser type and pages visited.
How We Use Your Information
- To build, personalize and ship your order;
- To send order confirmations, shipping updates and support replies;
- To improve our website, products and customer service;
- To prevent fraud and keep our store secure.
Cookies
Our store uses cookies to keep items in your cart, remember your preferences and measure how our pages perform. You can disable cookies in your browser settings, but some features of the store (such as the shopping cart) will stop working.
Sharing Your Information
We do not sell, rent or trade your personal information. We share data only with service providers required to operate our store — payment processors, shipping carriers and email delivery services — and only to the extent necessary.
Data Retention
Order records are retained for accounting and warranty purposes. You may request deletion of your personal data at any time by emailing [email protected].
Your Rights
You may request access to, correction of, or deletion of the personal data we hold about you. To make a request, contact [email protected].
Security
We use HTTPS encryption, restricted administrative access and industry-standard safeguards to protect your information. No method of transmission over the internet is completely secure, but we work continuously to keep your data safe.
Contact
For any privacy question, write to [email protected].